DucktileMedia
Drone Enthusiast
Is your dead cat horizontal or vertical?
Is your dead cat horizontal or vertical?
George: I guess I misunderstood this part of your manual as seen in the screen shots below that makes reference to magnetic interference. There are also many individuals who have commented on the fact that the placement of the board relative to their camera and other electronics effects the operation of their HFG. A shielded box seemed to make sense. I was so desperate for a solution that I would have waved a dead cat over it if I thought it might help. In any event: I just re-tested the HFG with and without the shielded box. If I fly with the unit contained within the box I have no issues with my horizon. As soon as I attempt to fly without the box I am right back where I started: a horizon that is very quickly off by more than 10-15 degrees.
I appreciate your comments above, George, but they would have meant a whole lot more if they had been made to me directly and at any point during the past 3 months when I was desperate to get some assistance with this prior to the end of my Fall photo season. I contacted your company through Ben many times voicing all of the issues I was experiencing and always expressed the urgency of my situation. The only "tip" I was offered was to go back to 1.03 and then, just last week, to go to 1.7. Nothing in between. I know that you are now trying to help me with your comments above, and I appreciate this, but it is too little too late and this is no way to conduct business and still expect any customer loyalty. In very simple terms: I am a guy who bought your product. It did not work as advertised. I practically begged you people for help. I never got any. I'm done. What other outcome could you possibly expect?
Here are two screen shots from your user manual that specifically make reference to interference:
View attachment 9928
View attachment 9929
LGU: This is exactly what mine was doing. I put it in the shielded box and the problem went away. They can claim that EMI or RFI has no bearing on this symptom but my experiences have suggested otherwise. Just yesterday I removed the shielded box from the equation and it went right back to the crooked horizon almost immediately. When I added the shielded box once again the horizon was fine even after flying sideways and yawing at a very high rate in both directions. I also have a two axis setup so my yaw is my pan. Even with all of this panning (yawing actually) I could not trip it up. If you do not see the same positive results you will at the very least have created a protective box for your HFG as it should have been delivered to you to begin with. Good luck.
"" 2. When I turn on my rig, the gimbal will learn the current postion of my tilt lever, so if I have the tilt lever full down, then it learns that as center, and I can not get my full range. Right now I try to remember to put the lever back to center before powering up. ""
This is really an inconvenience
Hi everybody!
Any tests with the new (1.8) firmware? Is the drifting horizon & yaw axis coupling problem fixed?
I would like to buy the HFG (currently using WKM for gimbal stabilization), but the roll drift always kept me from it...
Your feedback will be much appreciated,
Regards,
Jim.
Anyone please?
Jim: Read the post above regarding the shielded box. This is what solved the issues for me that you are now referring to. With that said; if you have not bought one of these yet I would suggest that you save your money. The customer service in my experience was nonexistent and this product is full of issues. It was not until I went public with this sentiment that they suddenly wanted to help. This after nearly 3 months of begging. At best this stabilizer mediocre. I have tried the Radian and it is amazing. It cost more but then there is a reason why better products cost more money. You get what you pay... when you're lucky. If you value your time and you want to cut to the chase and get something that simply works as advertised spend a bit more money (which will actually save you money in the end) and buy the Radian. That's just my opinion but its based upon my personal experience and I don't sell these things or 'have my hand out' in any way. I am a photographer who want to get the shot and I don't want to screw around with substandard or unpredictable equipment. Goo luck.
Thanks for the feedback RancherPete. Seems like many HFG owners went the Radian way at the end...
I believe the latest firmware will match the Radians, at a third of the cost and complexity.