After crashing 2 copter it was also serious enough to me ( I could watch the crashes because I lost rc-link before the 5,8 video-link with 25mW, which I was not used to). So what to do with an rc-transmitter and the receivers where you have experienced that they have reduced range? It is similar to the ESC question, what does it help if you have a nice support, or if you can reach support on the phone? If you need to call the support it is already too late. Rc-components as well as ESCs I just take out of the box mount them on the copter and expect them to work. If that is not the case no support in the world can prevent me to search for alternatives and never touch this stuff again. That is one thing most important to me, that I can rely on the components, since I cannot check them all (up to a simple function test). The same is true for availability, what does it help if you know that the escs of your desire are working great, but you cannot get the number you need?
I experienced that I can rely on Hobbywing ESC regardless of the motor type and size (even U8)
I learned that with SimonK Firmware on ESC you can have surprises, most of them when you try to start the motors, but a few of them in flight.
best regards
Ferdinand