I just spent a while on the phone with my dealer. He is the original dealer in canada and really knows his stuff.
According to the symptoms, proper boot up of gimbal, being able to control with futaba etc he feels as though the gcu is doing its job but probably has a bad usb port thus the reason it won't communicate with the assistant. It gets a solid green led but no flickering blue led.
@Hexacrafter, no lightbridge. I tried the ar8000 spektrum reciever with traditional connections. Can't get it do move the gimbal and because I cannot connect to the assistant, it is likely I need to flip a mode switch to get it working. The futaba work fine with sbus bit again, no communication with the assistant.