Datalink receiver - what am i doing wrong!!?

M

modles

Nerdlinger
Hi GuysFor the life of me I can't get my DJI datalink receiver to be recognised as a device on my PC.I am installing the drivers from the CD, and following instructions but it just keeps saying tis not recognised. I sent it back to my dealer and he was able to use it (although he had already installed drivers from another unit).Here is a video showing what happens.
I have endlessly tried uninstalling reinstalling, disabling, enabling drivers etc but no joy.What on earth am I doing so wrong!?CheersBen
 
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A

araines2750

Hexa Crazy
modles,
Unstall everything & reinstall everything in the correct order on the disk.
Reboot computer.
Start Groundstation, connect Datalink.
Send video of screen....especially the COM pull down next to the connect button.
Is GCS seeing the Link?

Andrew
 

M

modles

Nerdlinger

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M

modles

Nerdlinger
No, and interestingly, I have tried on 4 other PCs and have the same issue with all. Windows 7 and XP
 


M

modles

Nerdlinger
im not sure this is the same issue, mine is more related to not getting a com port in the first place.

thanks for the input though
 



N

nigelbrogan

Member
I have bought this unit and I'm having the same issues, I can get the map to load or the USB link to work. Any ideas on what I can do? I have done what has been suggested above, but no luck.

Nigel
 

P

PeterLester

Member
Had the same problem as do most who buy this item......
1) Even though the 1st waypoint function is free, you still have to send in your controller hardware number and serial number to get the new serial number to allow GCS to recognize the controller.
2) Even if you get past this point, it is likely that you will have issues with Google Earth as the installation seems to corrupt your Google Earth program. If Google Earth no longer works by itself..... don't try to reinstall it as that will not solve the issue...... The issue is inside of your OS registry..... dig thru this forum for further instructions.
3) Once Google Earth is working again, re-install but be very cautious about doing it in the right order.
4) Even then you may still have some device driver issues to work thru.
5) Finally, once all is working at home, preload your flying site on Google Earth before travelling there.... Otherwise, when you get there, Google Earth will not show properly.


modles said:
Hi GuysFor the life of me I can't get my DJI datalink receiver to be recognised as a device on my PC.I am installing the drivers from the CD, and following instructions but it just keeps saying tis not recognised. I sent it back to my dealer and he was able to use it (although he had already installed drivers from another unit).Here is a video showing what happens.
I have endlessly tried uninstalling reinstalling, disabling, enabling drivers etc but no joy.What on earth am I doing so wrong!?CheersBen
Click to expand...
 
Last edited by a moderator:

N

nigelbrogan

Member
I don't under stand why they don't work out of the box, there shouldn't be any conflicts or issues. It's no good to me if I can't get it to work.
 






P

PeterLester

Member
Correction to posting #11 in this thread..... Now that GS version 4.07 has been released, the installation should be easier. I just installed it this a.m.
Make sure you have submitted your WKM controller hardware and serial numbers to your dealer and have received the updated serial number from DJI and loaded it into your WKM via WKM Assistant...... even though the first waypoint is free you still have to do this.....

Then as per the DJI website detailing version 4.07 says..... uninstall Google Earth and all components.
Then install Google Earth again from the Google Earth installation site.......
Make sure that it works before proceeding any further.

Finally.... re-install your GS CD and find the autorun.exe file and activate it..... then just follow the instructions exactly in the right order.
Note: If you still have issues with drivers and USB ports.... those must be fixed first...... Sometimes this takes a bit of work and may involve corrections to your OS registry.
There is more on that topic somewhere in this forum.
Good Luck.

modles said:
Hi GuysFor the life of me I can't get my DJI datalink receiver to be recognised as a device on my PC.I am installing the drivers from the CD, and following instructions but it just keeps saying tis not recognised. I sent it back to my dealer and he was able to use it (although he had already installed drivers from another unit).Here is a video showing what happens.
I have endlessly tried uninstalling reinstalling, disabling, enabling drivers etc but no joy.What on earth am I doing so wrong!?CheersBen
Click to expand...
 
Last edited by a moderator:


P

PeterLester

Member
You install Google Earth from the Google Earth web site.
The Google Earth Plug-in is an add-on or overlay program that you install using the DJI CD.
It enables Ground Station to function with Google Earth views in the background.

BTW - DJI Ground Station is a bit complicated.....and will take a lot of simulation experience to be used safely.


nigelbrogan said:
When google earth is installed from there website, do I need to install the plug inns what are on the gs cd?
Click to expand...
 

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