Hi,
My Name is Shahar Keren and I'm a Customer Support Manager at AMIMON.
I've stumbled upon this forum, and I'm very pleased to see the traction around CONNEX!
I can also see the some of you had difficulties with the range of the system.
There can be different reasons for that (sub-optimal installation of the unit and antennas, non-LOS conditions, interference form other systems working on the 5GHz band, etc.). Furthermore, CONNEX systems bought in Europe comply with European regulations, thus the default configuration is that only the higher band is in use (5725MHz - 5875MHz), with low output power of 25mW.
Using the CONNEX management tool, you can change the configuration to 'indoor', when working indoors, and boost the output power to 200mW. You can also change the configuration to 'stability boost'.
All this information, and many more useful articles and videos can be found in the
CONNEX support center.
I would also like to invite you to share your thoughts, suggestions and experiences using CONNEX using our
community page, where we'll be able to provide quick replies.
last but not least, if you have any issue you need help with, I would like to invite you to use our support team, which is always at your disposal through tickets, chats and phone calls. All available at AMIMON support center.
Regards,
Shahar