SMP
Member
When our business decided to invest in developing AP/AV/Cinema offerings we were faced with an enormous and substantial decision. After months of research, references, stalking and recommendations we decided to work with Patrick at AerialMediaPros.com and commission a 550, an AD-6 and an AD-8.
We knew from our research and our many conversations that Patrick would give us Platforms that were among the very best humanly possible. His build quality is impeccable and well-known. His approach is genuine, friendly and patient. He's a fantastic listener and his pre-sales support was as expected and every bit what we hoped. And should be at these kinds of investments. Our expectations were high and we are demanding customers. Had the builds stopped there we would have been satisfied.
This however was the point in which Aerial Media Pros surprised us. The schedule slipped slightly which was understandable with 3 simultaneous builds. Understandable or not, I expected an excuse. Instead I received not only an apology but accountability, a specific recovery AND even an added component at no charge to make up for the delay. That's not just good business, it's great business! Following through the Post Sales support continued to be outstanding. Patrick spent two days going through flight tests and the entire system to ensure we would be successful, helped us assemble tools and equipment which we hadn't anticipated and then stayed in contact to make sure we were 100% happy.
We believe that the only way we can be sure we got it absolutely right is if our Clients come back to us. Well, AerialMediaPros just received our additional order to build a Skyjib for us. That's "getting it right". Simply put, his outstanding product, his business ethics and his personal ethics make him one of the best companies we ever done business with in ANY industry.
Highly recommended. Please feel free to contact us for any additional information.
Steven Ziegler/Cristiani de Faria
Sequin Miner Photography
www.sequinminer.com
photos@sequinminer.com
We knew from our research and our many conversations that Patrick would give us Platforms that were among the very best humanly possible. His build quality is impeccable and well-known. His approach is genuine, friendly and patient. He's a fantastic listener and his pre-sales support was as expected and every bit what we hoped. And should be at these kinds of investments. Our expectations were high and we are demanding customers. Had the builds stopped there we would have been satisfied.
This however was the point in which Aerial Media Pros surprised us. The schedule slipped slightly which was understandable with 3 simultaneous builds. Understandable or not, I expected an excuse. Instead I received not only an apology but accountability, a specific recovery AND even an added component at no charge to make up for the delay. That's not just good business, it's great business! Following through the Post Sales support continued to be outstanding. Patrick spent two days going through flight tests and the entire system to ensure we would be successful, helped us assemble tools and equipment which we hadn't anticipated and then stayed in contact to make sure we were 100% happy.
We believe that the only way we can be sure we got it absolutely right is if our Clients come back to us. Well, AerialMediaPros just received our additional order to build a Skyjib for us. That's "getting it right". Simply put, his outstanding product, his business ethics and his personal ethics make him one of the best companies we ever done business with in ANY industry.
Highly recommended. Please feel free to contact us for any additional information.
Steven Ziegler/Cristiani de Faria
Sequin Miner Photography
www.sequinminer.com
photos@sequinminer.com