HTCorvette
Member
That's so f**king american style - sue!!! Sue sue sue!! What the heck, get a life!
America!!! but you wouldn't know anything about that Magpus.
That's so f**king american style - sue!!! Sue sue sue!! What the heck, get a life!
I can't believe DJI is still in business with the customer service they have, or I mean lack of... sorry, non existent.
I've lost thousands of dollars from my s800 doing the flip of death and DJI basically said to go F**K myself, even though I have video showing it...
America!!! but you wouldn't know anything about that Magpus.
Thanks Patrick. I appreciate your post. Gives me a little more confidence. I did have an issue at some point flying a s800. Studying the iosd data, I noticed the GPS/Compass data was erratic. I've never been able to replicate, but surely lost faith, mostly because of all the bad reviews on the forums. But your post got me thinking. I can't imagine all these problems are made up, so I do wonder what's your take on that? Especially because you mention two of your customers having the FOD. Do you have insights on other problems, maybe even from other dealers? It would be nice to know the approximate failure rate of this platform compared to other comparable platforms, or in a percentage relative to units sold. I think you gave an indication and it suggests a 2% rate, but can you confirm? Are there any consideration regarding all these negative claims?
Furthermore is the s800 more likely to receive bad reviews, because of inexperienced users upgrading from the popular phantom, expecting a similar platform?
I live in Holland and it's more common for a dealer to supply customer support. Does DJI support their dealers in a fair and sustainable manner? Or does the dealer solely rely on it's own experience and customers? It seems to me a first line dealer is able to solve the problems by replacing, but does DJI acknowledge problems and do they present dealers with viable roadmaps to solutions?
I do wonder about these issues, because it won't be long before clients start to remember the "DJI s800" as a troubled machine and although this may not be true, they will start demanding for other platforms, because you never really know where you're liable, right?
Thanks!
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