Hey Everyone,
There's no reason the system would not be working, assuming the internal electronics are the same as the Pixhawk system (3DR uses our ESCs in their commercial-group as well), there is power being applied to the servo-rail to properly arm the OPTO-circuitry, and the programming on the TX and Mission Planner is correct.
I just received this from an alternate customer, who was having a similar problem with the motors running consistent, and it came down to proper calibration of the TX. I'm not a fan or user of the Taranis radio, purely by the build-quality and low-cost components inside, but hopefully this will help shed-light on the programming if this is the system being used:
Here's the quote from the e-mail:
"We solved the problem this way:
-on Taranis servo ch3 we put 1520 middle value -on mission planner radio calibration we moved the max and min from the Taranis until we reached 1100 min and 1900 max -then we entered calibration mode on the copter; powering it with the ch3 stick on high and esc 2 on parameter list in mission planner -now it works we have a correct the range."
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Please let me know if this helps and if not, then I can help involve 3DR in this as well, to explain the proper calibration routine. Also, please test the ESC outside of the Flight Controller (via direct connection to a RX), which will rule out the ESC if possible (or potentially find a flaw in the ESC, works great to identify the root cause). We have an instructional video posted online to help with this: