Generally speaking about quality here, I'm looking for a serious gig for sure, but just as importantly I'm looking for good customer service. We had a fully speced out s1000 package all picked out - dual operator from Aerial Media Pros weeks ago, we just wanted to get an invoice to go over and make out final add-ins etc. Those guys just couldn't get it together to return out emails or calls. Just to get an invoice sent! It's been 3 weeks now. So they lost our confidence. Maybe they build great machines, but we'll never know because they dropped the ball on the first step - letting us give them our money. Then we went to Troy Built, and they treated us very well and were up on customer service. We love that! But now we're sort of waiting on NAB to get over to see if DJI might have a GH4 gimbal coming out soon. Now with this questionable arm lock thing, it's making me rethink the whole thing. On one hand, I like the elegant design of DJI, as well as the folding arms for travel, but I don't like the fact that they aren't in the US, and don't really take good care of customers. I have heard good things about the Cinestar stuff, but my friends that have it seem to spend a lot of time tweaking it. Also I bought Quadrocopter's monitor that attaches to your Tx, and there were design issues I had questions about, and they didn't do anything to get to the bottom of it. Couldn't tell me the manufacturer, and couldn't get it to do what it's supposed to do. I felt like I was bothering them, and no customer should feel that way. If I feel taken care of as a customer, you get my money! Does anyone want 15 grand? Get me a reliable dual operator system that can handle a GH4, and later maybe a RED. Maybe a cnestar 8 with a Movi? I am not against replacing parts and doing repairs, but I want a system that is known for being low maintenance if I'm treating it well. That SkyJib looks cool too! My partner and I have a about 12-15 grand left in out budget for our first medium-heavy lifter, and we don't want to be screwed like the OP, not being able to find parts, or possibly Beta testing a new rig. It's just getting to be flying season, and we need to spend wisely. Being a videographer, and an audio engineer I try to buy right the first time, so I dont have to buy again. What can we get that would lift a Movi and at least a 5D MkIII (though we're starting with a GH4)? What is a reliable, rugged, and professional rig that is sold by people with stellar customer service?