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Anyone familiar with FoxtechFPV.com?

Discussion in 'Racer Air Frames' started by Bartman, Mar 6, 2012.

  1. Bartman

    Bartman Welcome to MultiRotorForums.com!!

    Jan 5, 2011
    New Jersey, USA
    Posted by Bartman, Mar 6, 2012 #1
    They've asked about posting an ad to the site but I'm not familiar with them. If anyone has any info on them please PM me with your stories.
  2. jamienz

    jamienz Member

    Dec 29, 2011
    Posted by jamienz, Mar 6, 2012 #2
    been pretty good to deal with for me
  3. Tomstoy2

    Tomstoy2 Member

    Dec 9, 2011
    Erie, Colorado, USA
    Posted by Tomstoy2, Mar 13, 2012 #3
    I use them, also. Good stuff.
    They are propriatary. If you use their tx you also must use their rx. Chinese based.
  4. Efliernz

    Efliernz Pete

    Mar 21, 2011
    Hamilton, New Zealand
    Posted by Efliernz, Mar 13, 2012 #4
    Several purchases... no problems. Good to deal with.
  5. RCNut

    RCNut Member

    Jan 23, 2012
    Sydney, Australia
    Posted by RCNut, Mar 14, 2012 #5
    My entire FPV video TX/RX system is Foxtech (although not purchased directly from foxtechfpv) and it all works fine and reliably although their channels frequencies are proprietary as are their antenna connectors. I also use Foxtech goggles which I did buy direct from FoxtechFPV and had no issues with delivery or product quality.

  6. SixPropYaw

    SixPropYaw Member

    Oct 26, 2013
    Posted by SixPropYaw, Apr 2, 2014 #6
    I need to relate an issue I'm having with Foxtech FPV right now. Purely factual and you can all make a judgement...

    I purchased what was advertised as a GoPro Black Edition from them around August 2013 - Order #17250. I had problems with the camera getting authorisation from GoPro for installation of firmware updates. I contacted GoPro Europe who said to me that the serial number provided with the camera was for a Silver Edition.

    Armed with this information I contacted Fu Xing - boss of FoxtechFPV and asked him why I'd been sold what GoPro confirmed was a Silver rather than a Black Edition.

    He said he'd stopped selling GoPro's and said if I returned it he would refund me in full.

    So on the 11th of November 2013 I sent the GoPro back to them by Signed for Royal Mail to the address he provided in an email in English.

    I heard nothing for 4 months!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Today the parcel arrived back in the UK marked 'Damaged on receipt in UK' and 'Refused' by the person addressed to. 4 Months later!!!!!!!!!!!!!!!!!!!!!!!

    I was in touch with Foxtech during the 4 months the parcel was in transit and in limbo in China. Foxtech said they had not received it.

    Here are some pictures of the parcel once I got it back - you can clearly see it as marked 'Refused'. It was also marked as damaged upon entry back into England - the back had been ripped open from the middle outwards... WHY?

    Makes you wonder what actually happened to it whilst there - it certainly makes you think twice before buying anything from China if this is how they treat mail that's marked down for being Signed for!!

    I'm a long time customer of their's too - I must have spent over $3500 with them to date.:angel::angel::angel:

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    Last edited by a moderator: Apr 2, 2014
  7. SixPropYaw

    SixPropYaw Member

    Oct 26, 2013
    Posted by SixPropYaw, May 14, 2014 #7
    Follow up to this dated 14th May 2014. FoxtechFPV asked me to return my GoPro to a different address, marking the item as a 'hobby part'. I did this about 10 days ago. Today I received a PayPal refund from FoxtechFPV. THANKYOU. Lets hope that FoxtechFPV manage to obtain/secure a reliable returns mechanism folk can rely on.
  8. Vojec

    Vojec Member

    Jan 31, 2012
    Ljubljana, Slovenia
    Posted by Vojec, May 14, 2014 #8
    Purchase several items with no problem... Items arrival as described... fast delivery...
  9. SMP

    SMP Member

    Posted by SMP, May 14, 2014 #9
    Love doing business with Foxtech. Superior Customer Service, decent enough parts and in no way typical of China dealer.
  10. Karen_AKH

    Karen_AKH New Member

    Mar 15, 2021
    Posted by Karen_AKH, Mar 15, 2021 #10
    I have placed an order at foxtechfpv 11 days ago with DHL delivery (40 usd for delivery). My order still not shipped. All items of my order have at least 2 availability of stock. They don't answer my emails.

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