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Agree, my advice to folks here is to absolutely avoid spending a lot of money on DJI products. I cannot complain about the support because there is none! Look of forums in general how DJI treat their customers and then make decision if you're will to be among the many who spend thousands of...

Trying to get this Zenmuse repair authorized by DJI USA has been terrible experience, it's been super frustrating, feel like I own $3800 (incl tax) paper weight by not being able to film. Dealer told me DJI USA is NOT responding to his voicemail or emails and that they are somewhere in South...

My dealer is Aerial Media Pros in Costa Mesa, CA. They're looking into it now, not sure what the outcome will be but I don't have much hope that my issue can be resolved locally. Where does DJI repair their items? Heard news today that they are doing repairs in Arizona? Can anyone confirm that...

Hi everyone, I have issues w my Zenmuse, I've tried to make a little video here . I have a shoot pending for May 18th and I'm very concerned that my Zenmuse may need to go back to China and then I definitely won't have it on May 18th. I'm looking to either buy a used Zenmuse for my NEX7 or if...

Hi jetbootz, Can you get me in touch w Terry at dji as well? I have issue w Zenmuse that I tried to explain here Please pm me if possible. Thank you sir

Hi everyone, Thank you very much for suggestions, the issue started with Sony NEX7 on gimbal. Here's video #2 w camera back and explanation of what I've tried thus far w/out success :( Thanks for helping, please keep suggestions coming.

Hi everyone, I have about 12 flights on my S800/Zenmuse (NEX7) combo and my Zenmuse decided to start spinning infinitely on start-up. I've re-installed latest software/firmware, rebound radio (Spektrum DX7S), everything still looks good in software and responds to radio inputs but muse just...