xaircrafthq
New Member
Dear all valued customers
Over the last few years we here at XAIRCRAFT have been hard at work to develop a new generation of Unmanned Aerial Systems (UAS). And now we are adopting this new technology across all XAIRCRAFT products. But most importantly, we have also launched our dedicated international customer care team, so that means we are endeavoured to help and resolve any concerns that you might experience.
We would like to thank you for all your valuable feedback and comments. And we are sorry to hear that some users are experiencing some difficulties and faults, but be assured XAIRCRAFT is here to help.
I hereby thank you for your patience, understanding and most importantly being part of the XAIRCRAFT family.
Yours Sincerely
XAIRCRAFT International Customer Care Team
Preferred error reporting format this helps us to respond more effectively.
1. Problematic parts (FC, GPS, OSD, etc.):
2. Detailed description of your problems:
3. List all the equipment used (frame, ESCs, motors, props, etc.)
4. Your contact details (incl. Tel, Mob, Email, Address, etc.)
It is also recommended that you upload your log file and a short video which records your problem, then forward to info@xaircraft.com. Please do not hesitate to contact us if you have any further inquires.
Over the last few years we here at XAIRCRAFT have been hard at work to develop a new generation of Unmanned Aerial Systems (UAS). And now we are adopting this new technology across all XAIRCRAFT products. But most importantly, we have also launched our dedicated international customer care team, so that means we are endeavoured to help and resolve any concerns that you might experience.
We would like to thank you for all your valuable feedback and comments. And we are sorry to hear that some users are experiencing some difficulties and faults, but be assured XAIRCRAFT is here to help.
I hereby thank you for your patience, understanding and most importantly being part of the XAIRCRAFT family.
Yours Sincerely
XAIRCRAFT International Customer Care Team
Preferred error reporting format this helps us to respond more effectively.
1. Problematic parts (FC, GPS, OSD, etc.):
2. Detailed description of your problems:
3. List all the equipment used (frame, ESCs, motors, props, etc.)
4. Your contact details (incl. Tel, Mob, Email, Address, etc.)
It is also recommended that you upload your log file and a short video which records your problem, then forward to info@xaircraft.com. Please do not hesitate to contact us if you have any further inquires.