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You're mistaken. DJI is telling people to install 3.10 on the Phantom. If you plug a Phantom into the DJI Assistant - the only official path of communication that most people have with DJI - they are told to upgrade. Reading various forums, most seem to have an overall positive experience with...

Phantom on 3.10. My motors don't start following the upgrade. Indicator is green (see next). I get the rapid green when performing motor-start, but the motors do nothing. I get a double-blink green (sticks not centered?) unless throttle is at 50% (all sticks centered). Once both sticks are...

No response from DJI.

I understand why DJI wants the test units back: to test component durability (post-user-install), their own manufacturing/packaging/design processes, etc. I also expect that DJI is assuming that they'll get mostly useless feedback from testers, since this seems targeted for the Phantom market...