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Unfortunately, that may be the cause of your problems. It's not on all android devices but there is some kind of issue with select customers using android OS and the Vision. I imagine DJI will eventually come up with a fix as they are aware of the problem. In the meantime, if you can get a hold...

Are you using an android device?

In stock at dronesetc. Even from the unboxing you can see and feel the improved quality that DJI has put into this latest version.