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You are right. I thought that waiting 8 days and having no response was being patient. I am glad you have had great service and I had hoped for the same experience but, as is sometimes the case, some companies seem unable to respond to problems. In my case, an incomplete credit note proves that...

Hi, I was disappointed... But perhaps complaining loudly has forced them to do something. Now, they are offering me a credit (for something I haven't received) - but not for the full amount. WTF???

I placed an order with Copterworx 8 days ago and their website says that they despatch/deliver within 3-5 days. Nothing. No response to emails and no product! I have raised a dispute with PayPal to get my money back. Is anyone else having similar problems with them or do they just suffer from...