alexmos problem (Arris Zhao Yun)

Claust

Member
Hi

Tried powering up my new Arris Zhao Yun yesterday. First used a 12V UBEC from HobbyKing that I measured to 12.4V before connecting. Solid Green LED, but motors did not start up. Did some research on the UBEC and found it was only described as 2-5S although some claimed to use it on 6S. So i thought that might be the problem, and connected it to a 3S battery instead but - same problem - solid green LED and nothing else.

Then I thought I better connect it to the GUI software, so I installed the GUI and the recommended drivers. But I can't get the COM port to show up on either of my 1 PC and 2 Macs - nothing happens when I connect the USB cable. Og - and I tried 3 different cables too..

I have used the GUI earlier when I had an Arris CM3000, and remember it was a little tricky to set u at first with the COM ports, but nothing like this - I'm all out of ideas - anyone who can help me in the right direction??? Thanks in advance,

Claus
 

SoCal Blur

Member
In the PC under Device manager, if the drivers are installed, the device should show up under "Ports (COM & LPT)" If you're not sure, keep that window open and plug and unplug the USB cable from the PC and see if you notice a device being added and removed from the list.


Also, if you fire up your GUI before you plug in the USB cable, it may not see the proper COM port as being available.
 

Claust

Member
Nothing happens in device manager at all..

BTW, is the device supposed to be detected even if the board is without external power?
 

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