Can't connect Naza to Naza Assistant. Help please anyone?

[ash]

Hi all, just joined, (see my intro in newbies' forum). It seems like there's lots of very knowledgable folk here so I hope you can help. I assembled my new DJI 450 on Friday, from Buzzflyers in the UK (great people to deal with), but unfortunately missed their tech department by 5 minutes on Friday afternoon! So I've now got a weekend of total frustration, when I'm dying to be out there trying it out.

I have set up my transmitter (Devo 10) and everything's connected correctly, I've checked and re-checked the cables. When I turn the 450 on it does it's dingly noise, then a few flashes, then I get 3 green flashes, then continual quick orange flashes. Motors won't turn.

I downloaded the drivers from DJI and then installed Assistant V2.14. When I connect the VU, it does the good dong ding USB noise and the LED on the VU goes solid green. But here's the thing, I get nothing in the Assistant window, no lights bottom left, no ID of the unit , nothing.

I have tried re-installing the drivers, before and after the Assistant software, I've tried three computers, with XP pro, Windows 7 and Mac running XP on VMware Fusion. Exactly the same happens with all. If the VU was faulty it wouldn't give me the green LED. I wondered if it was a problem with the so called S/N. It lets me sign in, but won't see the Naza. Any ideas from anyone please?
Thanks.
Andrew

 

[PeteDee]

I would go and check that the USB driver is installed properly, that seems to be the main problem when this happens. Follow the guide to the letter on how to install the drivers, not doing so will lead to the dark side, well at least the driver may not install correctly.

View attachment 12958

Pete

 

[ash]

I would go and check that the USB driver is installed properly, that seems to be the main problem when this happens. Follow the guide to the letter on how to install the drivers, not doing so will lead to the dark side, well at least the driver may not install correctly.

View attachment 16437

Pete

Thanks Pete, I did install on 3 different computers, but I HAVE THE ANSWER, Yippee! Late last night someone mentioned that a Naza M Lite, which I have, will not work with Assistant 2.14. There is a different version of Assistant, specially for the Lite. I can't believe that nobody thought to mention it. My experience so far is that the equipment is lovely but the information is absolutely useless. What else would you buy for hundreds of pounds and then have to ferret about on Youtube to try and find how to use it?
Andrew

 

[PeteDee]

DOH, yep I run Assistant 2.12 for my V1's and Assistant Lite V1.00 for my lite.

Next time you probably need to mention that you need help for a Lite.

Good to hear you sorted it.

Pete